What is your return policy?
Please review our return policy here.
How long will it take to make my item(s)?
Each item is made to order, just for you. Please allow a production time of 3-5 business days, Monday through Friday (excluding holidays). Holiday and custom order processing times may vary.
How should I care for my SaltRose pieces?
Please review our care instructions here.
What is gold-filled?
Gold-filled is a process in which a layer of 14k gold is applied to a brass core using heat and pressure. The solid gold layer will not rub off and is usually safe for wearers with sensitive skin. Gold-filled jewelry items are a much more affordable alternative to solid gold jewelry, while not compromising quality.
Do you do offer custom or personalized orders?
Yes, we do! For custom order inquiries, please email us directly at firstname.lastname@example.org or complete our contact form here.
What are your shipping rates/times?
Please review our shipping rate and time chart here.
Yes, we do! Please be aware that shipping internationally may mean delayed delivery times and additional fees due to customs. We do ask that you read some important information we have provided before making your purchase.
For more information, please click here.
Will my item(s) arrive gift boxed?
Yes! All items come packaged in a gift box and ribbon.