Return Policy

It is important to us that you are completely satisfied with your purchase.

We gladly accept returns, exchanges, and cancellations with the following exceptions:

Because of the nature of these items, unless they arrive damaged or defective, we will NOT accept returns or exchanges for

Earrings (for hygienic purposes)
Custom or personalized items
Items on sale
Any gift with purchase

For all other items, please email us at hello@saltrosejewelry.com within 7 days of delivery to request a return or exchange. For faster service, please include your order number.

Items must be sent back to us within 14 days of delivery.

All items returned must be unworn/unused, in original packaging and shipped with a tracking number.

Shipping fees are non-refundable. Buyer is responsible for any return shipping fees.

For cancellations, please contact us within 12 hours of placing your order.